State Farm® Insurance Agent Phil Nichols

"The world would be a happier place if every business offered the level of customer service I recieve when I call my local branch. Friendly staff that makes you feel like you are calling to check in on your grandmother."

"Always helpful and keep us up to date on all matters."

"We recently switched our insurance policies to Phil Nichols State Farm, due to their community involvement and excellent customer service provided by Yvonne Carte. Highly recommend this team for all your insurance needs!"

"She was very informative.Managed to resolve the issue quickly"

"Jenny Gregg is so efficient and friendly—just a delight to interact with, and she takes the headache out of handling insurance!"

"I'll never use him again. I canceled my insurance and he left it open until the next payment was due than closed it for non payment just to try and make me look bad."

"These are the best group of agents in the Knoxville area. Highly recommend."

"Been with Phil about 30 years with multiple policies. All my claims were handled quickly with fair results. I do not ever check other rates because of service received."

"Great customer service and hometown feel!"

"Has the friendliest and most helpful staff from the receptionist to the agents. Always have a pleasant experience every time I deal with anyone there."

"Greta at Phil Nichol’s office always goes above and beyond to help my family with our insurance needs. She is very knowledgeable and always takes the time to answer any questions we may have."

"We are extremely satisfied with the service provided by Phil Nichols staff. Whenever we have a question Greta is always there with sound guidance. When reviewing coverage or dealing with a claim are always answered thoroughly and politely."

"Phill Nichols is a rip off. He isn't a good business man, no compassion for elderly disabled women or families. Terrible landlord. Liar and dishonest won't use his insurance or rental property. Doesn't know the law and uses power as abuse"

"Had to file two claims while with this agent. After the first time I was left without a rental car, I changed my policy. Now on the second claim they say I didn’t. They do not provide the coverage you ask for."

"We've been with Phil Nichols State Farm for years. They are very helpful, quick to respond, and take great care of us. I talk to Rodney Snow and he's the best insurance guy EVER! I absolutely recommend these folks."

"Always very friendly very helpful with all your insurance"

"It’s always something they change and never tell you or mail you about it."

"Have been with Phil for over 36 years. I will never have auto insurance anywhere else."

"I had to file a claim with another insurance company after an accident where I was not at fault. Greta Helped me contact and file the claim with a smile on her face. She always makes my experience with StateFarm a pleasure. Greta has become like a member of the family."

"When inside to get quotes and talk to Adam scott was very helpful and answer all my questions."

"Best service, best rates and friendliest place around."