State Farm® Insurance Agent Phil Nichols

"I got Duped good quoted a home owners policy which I paid 100% upfront and then 4 months later I got a $950 policy change notice because I have company car and not insured with them , total bait and switch BEWARE I got ripped off good."

"David was a pleasure to work with! Our Agency is in Michigan and David wanted to make sure that their client who was moving up here was taken care of and he went above and beyond! Pleasure doing business with you and your Agency. Thanks, Tom"

"I had the pleasure of working with Adam this morning for a mutual client. He was very professional and prompt. I definitely recommend this office."

"The gals in the front office are not only friendly, but very professional. They have plenty of Representatives so if you’re looking for Insurance stop by Phil Nichols State Farm insurance on Maynardville Highway, Hall’s"

"Phil is AMAZING, he's been nothing but the best to me and my family, a Good man who provides professional and amazing service with a great heart, Judy his assistant is beyond amazing as well"

"Great agents! Very responsive!"

"I have been with Phil Nichols for about 40 years. I usually meet with Greta in his office. She is so easy to talk to. Makes suggestions and listens to all my needs. Best customer service!!! Thanks Greta!"

"Covered my cars and homes with insurance. Also I have life insurance for my wife and myself. Also I got my house refinanced through M and his company. Got a good rate on the refinance 2.75% love it"

"I've been with State Farm for several years. They're easy to work with, friendly, professional, helpful, I always get a real human being when I call, and they've worked with me on payments when things were tights. Filing a claim is super easy, and it was handed quickly and efficiently."

"Yvonne and Phil were able to take great care of my insurance needs and provide me with great bundle options. Quick and easy process. Yvonne was able to answer any question I had, plus they make you feel like family."

"Greta at State Farm has handled my Insurance needs longer than either of us care to admit! Not only does State Farm handle all of our car and home insurance needs but my wife and I financed both of our cars through them as well, and Greta handled it all. Greta and I also chat about once a year to make sure that our biggest asset, our home, is covered adequately with todays climbing Real Estate prices. She’s great in explaining all the fine details and associated costs for increasing coverage or telling us that what we have is enough. So do yourself a big favor and call Greta if you worry about having enough coverage, you will not regret it!"

"The world would be a happier place if every business offered the level of customer service I recieve when I call my local branch. Friendly staff that makes you feel like you are calling to check in on your grandmother."

"I have been with State Farm for almost 50 years and have both my autos and house insured with them. They are efficient and always there when I need them. Greta Wattenbarger has been my agent for years now and is always ready to help me with any questions I have.. She works hard with me to keep me informed and updated. Any time I have a question, she is right there and if she is out of the office for any reason, she will always get with me in a timely manner. I would recommend her to any one that is looking for a caring, "working for you" agent!"

"Always helpful and keep us up to date on all matters."

"We recently switched our insurance policies to Phil Nichols State Farm, due to their community involvement and excellent customer service provided by Yvonne Carte. Highly recommend this team for all your insurance needs!"

"I call at the first of the month to tell them I was switching companies to which I was told Phil was not in the office and would have to wait on home . I called many times and finally begining of next month Phil answered and stated he closed my account not paid and started laughing. He was trying to hurt me in getting new insurance but it didn't work. What a jerk!. His staff is friendly and nice but Phil acted unprofessionaly!"

"Not a huge fan! I plan to switch insurance companies for the following reasons. I've been denied twice on 2 separate claims on water damage in my home. The term that Phil used was "ongoing" versus "current" conditions. IF they deem your current damage to be an "ongoing" issue, which they did, then you are automatically denied. But they failed to define how long they consider "ongoing". Is it one week, one month or what? Currently I was dealing with a backed up sewage due to roots in the plumbing line and that back up created leaks in the subfloor. If you have a 100 plus year old home, you can say anything is "ongoing" rather than a current issue. I was told if the water had spilled up and over the tub, sink and toilet that would be covered under my policy as "water damage", but not if the water and damage goes to the subfloor. Weird! They considered this to be "ongoing". Be careful choosing State Farm if you have an older home. They can say just about anything is due to your lack of maintenance."

"She was very informative.Managed to resolve the issue quickly"

"Jenny Gregg is so efficient and friendly—just a delight to interact with, and she takes the headache out of handling insurance!"

"I'll never use him again. I canceled my insurance and he left it open until the next payment was due than closed it for non payment just to try and make me look bad."

"These are the best group of agents in the Knoxville area. Highly recommend."

"Been with Phil about 30 years with multiple policies. All my claims were handled quickly with fair results. I do not ever check other rates because of service received."

"Great customer service and hometown feel!"

"Has the friendliest and most helpful staff from the receptionist to the agents. Always have a pleasant experience every time I deal with anyone there."

"Greta at Phil Nichol’s office always goes above and beyond to help my family with our insurance needs. She is very knowledgeable and always takes the time to answer any questions we may have."